If you're having trouble with your DIRECTV remote control, try Troubleshoot & Resolve online or read through a few tips. Resetting the remote is simple. Change Mode on the Remote If your remote is not responding, changing channels or adjusting the volume, make sure you have direct line of sight to the receiver.. Next, make sure your remote is set to control your DIRECTV receiver: At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. You'll be presented with preset remote types. Scroll to Settings, then select Favorite Channels. That didn't restore the remote's channel-changing capability. For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020. Can change channels from the DirecTV console and the remote can change volume or sources but not change the channel. Press MENU on your remote. Learn to RESET DirecTV remote. Test the functionality (Example: CH ↑ , Menu, Num 1). If the buttons on your DirecTV remote control are unresponsive, you can either follow a few basic troubleshooting steps and try to solve this problem on your own, or you could contact a TV repair expert and save time, money, and a lot of energy in the … Choose the input channel that the device is connected to. Rewind the program you're watching. Using surround sound? If the test buttons aren't working, then use the arrow selectors to choose an alternate remote type. Remote control won't change channels Installed new batteries; pressed 1 and green light flashed; pressed mute & enter at same time...got on screen rf resetting message. Best Troubleshooting Guide to fix your Remote at Ease. I can change channels, with my Directv remote but can not adjust the volume on my Tv. I have installed DirecTV since 2005. Guide info is subject to change based on programming updates by networks. Hide/show SD channels. Note: Navigation options may vary based on your receiver type. Changing channels helps to match up the audio sound and video. If you can change channels on the receiver, change the batteries in your remote. If you can't change channels from the receiver, turn it off and unplug it. Follow the prompts to complete your customized channel guide. The current model is the rc73. After at least 15 seconds, plug the receiver back in and turn it on. Again, try changing channels from the receiver itself. Fix DIRECTV remote not working Issues. I think the DVR or remote itself is on the right track because those are the only two other devices which are unique to that set. Try using the TV speakers only to test if the surround sound system is causing the issue. If you posted personal information, please edit and remove. ... You may face problem while changing channels. We use cookies to give you the best possible experience on our website. I strive to give honest answers, even if not always appreciated. Change the channel using the channel up/down buttons on the receiver. I also changed the battery. Remote still will not change channels or turn box off & on. I changed remote batteries & also tried another Vizio TV - Answered by a verified TV Technician. Changing channels is slow & sometimes will not change channels. Answers are based on experience. If you have a DVR, go back a few seconds, then fast-forward to return to the live broadcast. Select one of the two custom lists. ACEs are customers too, NOT employees. To fix this issue, make sure your instrument is properly programmed to connect your DIRECTV receiver. It may be stuck in one channel and won’t go further. In the case of a Set Top Box, select your service provider. Change the channel. Yes, thanks. Remote control issues are always frustrating and put our nerves and patience to the test every single time we are forced to handle them. 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