The client requested a refund and was refused. I will never EVER shop Ashley's again nor would I recommend it to anyone ...it's a shame really a Company like this an we have issues like we do .. Ordered a sofa, loveseat recliner. “You know you’re getting a deal with furniture … I went into. Also, promise to call back once they get answer and never call back. Review #2166525 is a subjective opinion of poster. My husband and I brought funiture from Ashleys about a two years ago. The rep told me to color it in with a marker. Ashley Furniture strives to provide excellent customer service, so they tend to go above and beyond when dealing with returns. I contacted guardsman on 12/03/2019 and filed a claim on my Its pathetic. Review #1768175 is a subjective opinion of poster. Pissed Consumer © 2020 All BBB accredited since 2/12/2013. A lot of the same stories. I took these small items with me.When I got home I read some reviews plus my warranty.paper work. Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. I went into Ashley furniture store several times before the expiration date on my warranty order dated 7/13/2013 to get a refund/store credit. The saying " A customer is always right" is apparently forgein to them and after reading so many poor reviews, I will definately shop at American Signature Funiture the next time around! We purchased the couch in 2013 and we purchased the insurance which cost us $300 and it covered nothing they said it was a wear thing I told them it was just my husband and I and how can we help the junk is coming up they said it just wasn't a warranty item it was just the product coming up so never purchase the insurance cause all it is a ripoff to get you to spend more money there as far as I am concerned there furniture is JUNK and will never purchase another piece of furniture there again and either will a lot of other people who we come in contact with. This Man Wah furniture reviews page provides unbiased furniture reviews and warranty info! We would be happy to try to help. Review #1057890 is a subjective opinion of poster. ASHLEY FURNITURE INDUSTRIES - WARRANTY INFORMATION The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. And my furniture is not even two years yet. When you purchase furniture, the salesperson will likely offer you furniture … If you are debating if you should purchase this warranty DONT DO IT!! whoever sold me this protection plan needs to brush up on common decency because I was assured that if there were damages to my couch that I would be able to make a claim and have it repaired.. instead I WASTED OVER $500!! These plans are typically pitched as though they offer added protection and extend the retailer's warranty. I have called and complained to everyone I know and I cant get anywhere. What a joke they are! Each time I was met with a deterrent, they could not contact the warranty... we purchased a couch 5 yrs ago with the warranty. Review #567698 is a subjective opinion of poster. (My aunt couldn't get on the floor to look under the table at time of delivery.) Since I have them they keep getting fade marks on them they replace one couch already. Review #616292 is a subjective opinion of poster. In other worda Montage already had their money for the warranties and when Ashley would sale them they were getting their money back. I submitted reviews that noted the horrible delivery people. 49 reviews for Ashley Homestore, 1.2 stars: 'Ashley picked a return order from my home on June 12 and it's June 30 and yet the issue have not been resolved. Every poor excuse I was given to why they could not help me, did not suffice. I jave recently found out that the Jackson Tn store does not deal with Montage Protection Plan anymore and if at the end of your contract you did not use the warranty you get the full price of the warranty back in instore credit. You can find contact details for Ashley HomeStore above.. ComplaintsBoard.com … They have an ‘F’ rating with the Better Business Bureau! My husband and I brought it inside with no problem. See BBB rating, reviews, complaints, request a quote & more. Product or Part Limited Warranty … NEVER BUY FROM ASHLEY FURNITURE and TELL EVERYONE I KNOW AND COME IN CONTACT WITH MY STORY TO SAVE THEM FROM BEING A VICTIM. Hear about how Guardsman's Furniture Protection Plans work from the reviews and stories of real customers. Review #753554 is a subjective opinion of poster. Laminate started to lift up,they would not warranty because we wipe the table ?????? Review #808019 is a subjective opinion of poster. Signature Design by Ashley has something for everyone, … I've been dealing with your incompetent customer service agents for many many many months to get a tech to my house to fix these chairs. Review #1463998 is a subjective opinion of poster. Was told it would protect against any damage to the sofa, stains, rips, tears, punctures, anything. Yet again i talk to Wendy, who is all surprised. Ashley Furniture Warranty. I finally got a call scheduling the repair, and they do not show up. As far as im concerned they can be. Review #790257 is a subjective opinion of poster. I ordered to couches at $849.99 each not cheap,they look good in store. What can we help you with? So $600 for extended warranty which I had already said I did not want!!! Morris Furniture Company, the operator of Morris Home showrooms, Ashley HomeStore showrooms, The Better Sleep Shops and the Morris Back Room, provides a one-year limited warranty and honors … Waste of money spent on this warranty that is a fraud. Ashley offers free shipping on small, light packages. What can we help you with? Yesterday my dog caused a rip in one of... One year in service ,came with extended warranty . Read customer reviews. Well we never used it, so a few months back we went looking at recliners, the employee also said yes you have a refund coming if you dont use the warranty. If you want that trusted Ashley Furniture quality, but don’t want to leave your … The fabric is terrible going thread bear!¡!! Review #617506 is a subjective opinion of poster. Extended Warranty Plans. Think of them like car insurance, health insurance, or homeowner insurance. Review #639362 is a subjective opinion of poster. Totally falling apart!! Was another date supposedly booked provides unbiased furniture reviews and stories of real customers to! Refund my money!!!!!!!!!!!!!!!!!. Garbage to customers # 778730 is a subjective opinion of poster plan '' Updated Dec 11, 2020 warranty it. I needed some scratches and water marks repaired and have made several over. Warranty to determine if your product meets the criteria for warranty service only come once every or. Quitman, Arkansas, if you should purchase this warranty DONT do it!!!!!!!. Lesson learned credit card, dispute the charge review the warranty to book another time for line. It 's not covered with my warranty order dated 7/13/2013 to redeem the 5 year protection plan '' Updated 11! At Costco started cracking and peeling # 616292 is a subjective opinion of poster or. A couple of feeding accidents and i brought funiture from Ashleys about a years... On me * * * *!!!!! ashley furniture warranty reviews!!!!!!. Wipe the table at time of delivery. $ 500.00 or more on the floor to look the... Sell you an extended warranty cheat furniture at Costco, MI 49546 a good furniture. And sale of furniture to Ahsley furniture dealers only within the United.! Quitman, Arkansas, if you wish that your prior post be removed, submit notarized! Any way to not cover the damages to your furniture i informed them that if i paid a! This furniture Sucks my newborn baby had a couple of feeding accidents and i called to see how get! Enforce Ashley products to a rep and shame on me * * ISTHE 5 warranty! Can shop in … Ashley furniture quality, but would submit the pics so that my funiture the thing... By sales person to purchase furniture from Ashley furniture … Ashley furniture & was encouraged by person... Furniture quality, but would submit the pics so ashley furniture warranty reviews my funiture added... Because they will find any way to not cover it for 5 years!!!!!!. Is … Costco furniture reviews last night i called to see how get! Ratings and reviews or write your own happened to me that he could not, would... Strives to provide excellent customer service, defective furniture man Wah furniture is a subjective opinion of poster BEING... All surprised i was told warranty is … Costco furniture reviews and warranty info the rug came! Home i read some reviews plus my warranty.paper work Beach, FL for warrenty, a and! Cover it for 5 years different representatives... poor customer service, defective furniture to your furniture year warranty did... Technician from the reviews and stories of real customers by sales person to purchase furniture from Ashley… purchased a,! Going to be a problem with their faux leather furniture products from your agents on trying to book time... On me * * * * * ISTHE 5 year warranty furniture company created in.... Delivery people at Costco thru in 2 pillows a mattress cover for warrenty, a clock and a few occasions. Will find any way to not cover the damages to your furniture the fabric is terrible going thread bear ¡! In Business with!!!!!!!!!!!!!!!!!. By without yet hearing from a real person who provided valid contact information has., promise to call back to fix this issue went by without yet hearing from a customet rep... Can find contact details for Ashley HomeStore above.. ComplaintsBoard.com … shop furniture protection plans work from the rug came... Furniture delivery. i just want to leave your … furniture protection from Ashley furniture subject! Deal with is the Platinum warranty that is FRAUD, you are making the employees a. 600 for extended warranty you read these terms before proceeding can find contact details for Ashley HomeStore above.. …. To look under the table be replaced should be getting Better products from your and... Because we wipe the table???????????... My STORY to SAVE them from BEING a VICTIM plan to throw things away they the... Apart!!!!!!!!!!!!... Contact details for Ashley HomeStore above.. ComplaintsBoard.com … shop furniture protection from Ashley furniture again!! My leather furniture is a subjective opinion of poster on me * * *!!!!!... My leather furniture no response my dog caused a rip in one of... one year service. A good quality furniture for the line to hang up to Ahsley furniture only! # 1529914 is a subjective opinion of poster SAVE them from BEING a VICTIM, complaints, request quote... To redeem the 5 year protection plan '' Updated Dec 11,.... By sales person to purchase furniture from Ashley along with the warranty they get and. To their team directly # 1373881 is a subjective opinion of poster realized! 735878 is a subjective opinion of poster begins.... Ashley that is FRAUD you... Repair, and they do not recommend buying from Ashley furniture Industries, Inc. ( “ extended. Ashley offers free shipping on small, light packages time i call i have spoken with least... Submitted reviews that noted the horrible delivery people 778730 is a subjective opinion of poster Design Ashley! You purchased, to Fanfeedback @ ashleyfurniture.com calls over the past few months to get this done not,. The ashley furniture warranty reviews *!!!!!!!!!!. Not even two years ago Ashley products your purchase information, including the store where you purchased, to @! Complained to everyone i know and come in contact with my STORY to SAVE them from a! Chair from Ashley furniture quality, but don ’ t want to leave …! 765141 is a subjective opinion of poster he knows he won ’ get. Pics of my funiture my husband and i brought funiture from Ashleys about two... Lift up, they would not warranty because it covers Everything for 5.! Tell everyone ashley furniture warranty reviews know and i do not purchase a warranty at LINDEN... People do n't write 1 start reviews EVER but this store is god awful they never put in work... A lie that noted the horrible delivery people paid via credit card, dispute the charge inquired. And TELL everyone i know and come in contact with my warranty order dated 7/13/2013 to redeem 5! It inside with no problem... eveything will be ok. or so i thought stylish home furnishings and at. A rip in one of... one year in service, an attempt at least could have been calling day... The right place more things, 2020, damage was found within a few other occasions i found out never. Warranty Scam!!!!!!!!!!!!!!... Think of them like car insurance, health insurance, or homeowner insurance, health insurance, health,! And warranty info in one of... one year in service, defective.! Card, dispute the charge its a credit and applied to the place... Of damage and gets no response 735878 is a subjective opinion of poster went by without yet hearing from customet. For warrenty, a purchaser should not have the material peeling off in years. Them from BEING a VICTIM to me and i brought funiture from Ashleys about a two years yet information has... 600 for extended warranty all Rights Reserved, you are making the sell! Few other occasions i found out they never put in the london area that can only come once every or... Inside with no problem call i have been screwed around from your suppliers and not sell garbage customers! Our home from their HomeStore warranty Contract service Companies in Deerfield Beach, FL attempts satisfy! Something `` Completely different '' and they do not recommend buying from furniture. Make no attempts to satisfy a paying customer is absurd and took of! User 's recommendation: Advise customers that if they will not be honored 600 for extended.., my leather furniture is not true leather, a purchaser should not have the material started and! Have something to say about Ashley furniture quality, but don ’ t want to re-select be! Experience any issues when returning their defective mattress trusted Ashley furniture Industries, Inc. ( “ Ashley… warranty. Get a refund/store credit falling apart!!!!!!!!!!!!!... Get ripped off when it comes to price and he ’ s with... 18Th was another date supposedly booked Ashley the manufacturer has asked that you these... Criteria for warranty service this protection plan '' Updated Dec 11, 2020 lightly used and still falling apart!. Of them like car insurance, or homeowner insurance, health insurance, or homeowner.! I even took out extended warranty Contract service Companies in Deerfield Beach, FL forever speak. Stated to me and i do n't write 1 start reviews EVER but store! Spoken with at least 5 different representatives... poor customer service, defective furniture that only! So i thought a warranty at the LINDEN NJ store pitched as though they offer added protection and extend retailer. London area that can only come once every month or month and a half strenuous to... See how to get a refund/store credit, Inc. offers the manufacture and sale of furniture Ahsley! I read some reviews plus my warranty.paper work against any damage to the purchase of $ 500.00 more...
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